FAQ

Yes – We comply with the Australian Privacy Principles contained in The Privacy Act 1993 (Cth) and General Data Protection Regulations (GDPR) to ensure that your information is protected.

Yes – just enter the name and address of the person you want us to deliver to during checkout before placing your order.

Yes – you may cancel an order provided it has not been shipped to you. In this circumstance, there will be a full refund of costs including shipping fees and insurance (if applicable). If your order has been shipped you may cancel the item, however you are responsible for the cost of shipping back to us.

All our orders are shipped via Australia Post wine delivery service with manual handling. Your whisky will be dispatched within 24 hours of cleared payment and our system will automatically email you the tracking details.
We only charge true value for shipping which is calculated at checkout. Insurance is optional yet recommended to cover for loss and is also calculated at checkout if you choose to opt in
We ship to a select group of countries only and we do not ship to the USA or Canada. Contact us for further information on the countries we do ship to and we can provide you with a shipping quote.

Please view our Website Terms of Use, Privacy Policy and Terms of Sale located on the footer of our website for a comprehensive breakdown of all our scenarios.